Vocera Customer Ideas

2 Vote

See email Alerts, sent to VCS App,, when using Web Portal

VCS Client Users (iPhone and/or Android) should be able to see alerts sent via system emails/WCTP to VCS Clients when the user logs into their own Vocera Web Portal. Reporting should be able to show the same for auditing purposes.

Created 31 Jan 22:16 by Guest

Admin Web

0 Already exists
2 Vote

allow users to search by last name in messaging console and VCS app

Particulary when searching physicians, users are not always familiar with first names of others. Thsi becomes very frustrating to users who may or may not know the first name or the correct spelling of a first name.

Created 31 Jan 22:16 by Guest

Admin Web

0 Already exists
2 Vote

Forwarding Vocera Text Messages

The staff have been using “forward my calls” while on lunch break. However, they continue to receive their text messages from the Intego call system. Apparently, forward only works for traditional calls.This will be problematic for patient care be...

Created 31 Jan 22:05 by Guest

Collaboration Suite

0 Already exists
2 Vote

Quicker Email Check Interval

Some accounts rely on email integration for critical alerts. The allowed range for email check interval is 15-90 seconds. This range would like to be extended, to check email as often as every 3 seconds. Keywords: Mail check

Created 31 Jan 22:05 by Guest

Rules Engine

1 Already exists
2 Vote

Have one command to delete all messages

Have a command that is good to "delete all messages" which would include voice, text and reminders.

Created 31 Jan 21:52 by Guest

Voice Service

0 Already exists
2 Vote

Change Vocera Genie Greeting

This is a request to be able to change the greeting when dial into the Guest Access number. Instead of the generic "Good Morning, please say the person you want to call or enter an extension" it would be nice to have a more personalized gree...

Created 31 Jan 21:51 by Guest

Voice Service

1 Already exists
2 Vote

User currently offline" notification when sending messages to offline users"

Users would like a notification to remind them that the receiving user is currently offline when composing a message to the offline user. This way they would be reminded that the user may not see this message until the next time they lo...

Created 31 Jan 21:45 by Guest

Collaboration Suite

0 Already exists
2 Vote

Limit the amount of information on lock screen for Chat in VCS client

Because the conversations between our physicians may contain PHI, it is advisable that the Chat "Banner" on the lock screen of an iOS device be limited to just the name of the person sending the chat. Otherwise, if the phone is misplaced, lost, or...

Created 31 Jan 21:45 by Guest

Collaboration Suite

0 Already exists
2 Vote

Track VCS Users

We would like to see a dashboard or report that will help us understand which users are actively using messaging and have registered their device.We would like to be able to see this information By Global, Site, Department, Unit, User level. It is...

Created 31 Jan 21:40 by Guest

Analytics

0 Already exists
2 Vote

VMP User License Report

We need to be able to identify which users have been assigned a license in VMP. Today, I can see it in the VMP Admin Console, but I'm not able to run a report on it. For budgeting and tracking purposes, we need to be able to meet...

Created 31 Jan 21:40 by Guest

Analytics

0 Already exists