There is a need to have an enhancement for communicating to all Off-Network group members. When the Forward to an Off-Network Group Member is checked and in the event that all users of that group are off-network or unable to accept the call, the system would Sequentially try the next available Off-Network user of that group.
Guest
We are looking for a solution for consultants to take control of their own on call status. This will make a massive positive change to efficacy and speed to delivery this service.