Vocera Customer Ideas

Setup of Staff Assignment Role/Group that is not included in Department

We have Respiratory Therapy staff that stay assigned to individual patients as they move to different Departments within the hospital. We have the RT Functional Role created that is feed via an Epic/HL7 feed as the patient moves. What we have found is that the RT end user will receive Department based Group Chat messages when the RT patient is in a given Department. As the Web Admin, I would like the ability to control if a given Functional Role is included in the Department.

Example:

Larry W is the RT end user which has Respiratory Therapy as his Home Department/Location and is in Respiratory Therapy and Respiratory Therapist groups.

Larry W is the RT assigned to Patient X, and assigned in Epic. Patient X is initially admitted to ICU Room 1. On Staff Assignment Larry W will be listed in the RT role within Room ICU 1.

Gene from ICU needs to send a Group Chat to all users in ICU. Gene has a Home Department/Location set as ICU and within the Vina app when starting a Group Chat the Department ICU will be listed first. Gene creates his message and sends it out. Larry W will still receive the ICU Department Group Chat because the Functional Role is associated but Larry doesn't need that ICU Department chat.

Patient X is now moved to Cardiac Department. Via the HL7 feed, Patient X is now in Cardiac Room 273, and Larry W is now listed as RT in Cardiac Department, Room 273. Patrick is in the Cardiac Department and sends out a Department Group Chat that there are snacks in the employee lounge. Larry W will now get this message as he is now listed in the Department in Staff Assignment.

We understand that in the scenario above, the setup would require that the RT Functional Role would need to be consistent across all Departments to not include it within the Department listing. The exception would need to be if the Department Group Chat matches the end users Home Department/Location <ie Larry W should still receive Department Group Chat messages sent to Respiratory Therapy>.

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  • Apr 23 2021
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