Vocera Customer Ideas

Panic Feature

Several people at my hospital have brought this request to my attention.  There have been a few times that the panic feature was needed and 2 people at the same time "double tapped" which as we know cancels both out.  Can it be looked at that one will go through.  Also if Security is on a panic call on Vocera and another area has to "double tap" that it beeps or cuts trhough to certain Security badges (something could be set at the group level)?
Thank you and have a great day.
  • Guest
  • Jan 31 2020
  • Completed
Voice Service
  • Sep 6, 2020

    Admin response

    A new configurable option to treat a panic like a group call instead of a broadcast has been added in Voice Server 5.5. This "Panic Call" feature is intended to cover workflows where multiple simultaneous panic sessions are likely and will ensure that each panic can be handled by an individual in the group.

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