Vocera Customer Ideas

Duress alert notification sent to text message

I would like the ability to send a text message to a group of people when the duress (double tap) feature is activated.
 
This would be very useful to alert people outside the wireless coverage area - who may be using Vocera Connect over 3G etc...
 
eg if Security have gone to investigate something in a car park and there is no wireless coverage in that particular area, they could still be notified using Vocera Connect on a device using a 3G data plan connection ( or similar )

It should display information such as

** Duress Alert **
ED Reception ( whatever the location the user is located )
Fred Smith  ( the user that pressed the double tap )
Time & Date
  • Guest
  • Feb 1 2020
  • Completed
  • Attach files
  • Admin
    Mike Ryker commented
    November 14, 2020 00:37

    As of Voice Server release 5.4 the option has been added to send a message to the emergency broadcast group with the name and location of the initiator.

  • +2