Telephony - Number of Telephone Channels/Lines in Use Report
I would like to see a report that provides the number of telephony lines/channels used to allow trending of use calls inbound/outgoing from the telephony server. This would help to show peak usage, overall use over a long period of time and provide an indication of future needs for expansion.
Currently the only way is to log into the telephony server & watch the 'Number of Active Channels' in use on the telephony server console.
A line graph for showing trends along with numerical data would be good. The ability to export the numbers would be a plus.