Last night I got a notification from a missed call in Vocera.
If we are off site we cannot receive the call since we are off network, but we still get an alert that a call was missed. Is it possible to stop the alert you get when you miss a call?
The scenarios we discussed were:
1 – We cannot receive call if we are not on site, so we miss them, but we get an alert … if urgent, the sender would likely send an alert
2 – When we are on site, if we miss a call, we would see the missed call notification … so is the alert necessary?
I am supposing that in case 1, the alert would serve to let me know that Pamela tried to reach me.
If she left a voice mail, I would see that, but not be able to check it until I was back on site.
Our concern is, as we move more people on to the system, will this alert become an annoyance to them.
Guest
Changes were made in the VS 5.4 release to handle this case and will be augmented in the 5.6 release.