We receive WCTP notifications from Amtelco to on-call DLs. Some provider groups like to follow their own patients even if they are not currently on call. Some of those groups are asking for the ability to forward a notification sent this way (either with or without MCRs) to someone else in the enterprise to be addressed. The recipients isn't always in the same DL. And the original recipient would like to be able to remain on the thread so they know the issue has been addressed.
Guest
