Vocera Customer Ideas

Add logging to detect or report one way or no audio Vocera calls in VCS

Submitted on behalf of Kaiser Permanente - As an IT organization tasked with finding and helping those with no audio on their Vocera calls, we would like to have logging in the VCS client similar to the logging presented in VCG that shows an RTP packet sent/received summary at the end of each call. Technical Support or a team supporting them could create scripts or have some reporting that will show possible no audio events to then investigate further.

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  • Dec 23 2024
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