Our Unit secretaries are using the Vina Console for communication. To receive calls, there isn't an option to forward to the desk phone from the Vina web console.
Instead, they have to go to the app to set forwarding. logout, then continue with their day on the Web Console.
Request to add forwarding feature to the Vina Web Console to facilitate efficient and functional workflows.
Erin Maruoka
@Erin, Coverage is available today on the Vina web console. Forwarding phone only will not be done for the web console. Please contact me directly if you would like to discuss further.
Can you please provide a timeline/platform version for this planned enhancement? thank you!