Vocera Customer Ideas

A way for Vocera to detect and end call loops

Background: In our organization, we occasionally have all of our SIP ports used when a loop occurs when a call goes to a desk phone that is set to forward to a DID. The DID is forwarded in the back end to the same desk phone, and when there is no user in the role associated with the DID, the call will loop between the DID and the desk phone multiple times in a minute, using a SIP port each loop until we max out the SIP ports and can no longer make new calls.

I would like to request an enhancement where these loops are detected on the Vocera side and are terminated if they reach a certain threshold, for instance, if there are 20 loops between a DID and desk phone, the call would be terminated.


  • Guest
  • Jan 26 2026
  • Attach files