Genie message confusing for forwarding workflow says 'forwarding to xxx' should instead state name of person being called is forwarding to, please hold to be connected. E.g. "Alyssa is forwarding to Erin…" OR just not state a message.
Guest
The voice dialog for a forwarded user will say both the name of the called user/group and the name of the forward target user/group:
Genie: Finding Jen McMaster
Genie: I'm forwarding your call to Carol Wilson