Vocera Customer Ideas

10 Vote

Report of Users with Call Forwarding Set

Would it be possible to have a report of all users with calls forwarded that shows the user, groups & department(s) and where the calls are forwarded to? We allow clinicians to forward their calls to mobiles when they are off site but on ...

Created 31 Jan 21:40 by Guest

Analytics

0
10 Vote

Add reporting and logging for Vocera eMaill integration

We need the ability to run a report on text messages that sent to Vocera users via email. At this time the only way to research any issues with sending emails is by scouring through the Vocera logs. We use multiple outside applications...

Created 31 Jan 21:40 by Guest

Analytics

0 Will not do
2 Vote

Set CUCMSync to alert when it cannot contact the CUCM publisher

When CUCMSync loses a handful of pings to the CUCM Publisher, it silently loses its connection. Even if the CUCM Publisher reestablished connectivity, CUCMSync fails to auto reconnect. Manual intervention is required to reconnect CUCM Sync to the ...

Created 05 Dec 22:05 by Guest

Edge

0
3 Vote

Addition of a Unique ID on all Edge Analytics Voice Detail Reports.

Customers sometimes extract data from Edge Analytics (PTA) to build out a usable dashboard of useable information. There is not a single identifier across all the different detail reports. Many of the reports have good information on them, but tha...

Created 15 May 23:28 by Anjolaoluwa Akinremi

Edge

0
6 Vote

Better Display Production or Test Server in the Admin Console

Currently when on the Web Console in version 6, when connected to the Production, no indication is provided to make you aware that you are connected to the Production Server. When on the Test Server it is provided in very tiny letters in the upper...

Created 28 Oct 14:00 by Guest

Admin Web

0
1 Vote

Allow Use of Same MRN for Patient Across Multiple Facilities

Our system only supports one MRN per facility for each EMPI. This means that a patient cannot visit another facility under the same customer and have the same Medical Record Number from the other facility. This Enhancement Request is created to re...

Created 20 May 13:16 by Anjolaoluwa Akinremi

Edge

0 Already exists
2 Vote

Add SNPP Protocol to Vocera Engage Platform

Our paging vendor at our hospital, uses SNPP as an inbound protocol to their system. SNPP is the most used protocol by other backend systems at our hospital.SNPP (Simple Network Paging Protocol) is an IP based paging protocol that allows an IP dev...

Created 03 Nov 20:32 by Guest

Engage Mobile

1
9 Vote

Page receipt notification sent to badge

It would be great for nurses to have a notification to their badge that a page was received without having to go back to the VMP console to check. (Posted on behalf of Mary Beth Mitchell, CNIO, THR)

Created 31 Jan 22:40 by Guest

Voice Service

0 Already exists
9 Vote

Queue Multiple Urgent Messages until played successfully

We have found that the system does not fully play simultaneous urgent messages when delivered to a Vocera badge. You hear a double kerplunk then the latter of the two messages is played. We believe that if there are simultaneous m...

Created 31 Jan 22:40 by Guest

Voice Service

1 Already exists
9 Vote

Add User to Group Based on Device

In some departments/facilities the use of Staff Assignment is not practical, and users will often forget to add themselves to their dynamic groups. As a way to help ensure that users remember to add themselves to the correct group, perhaps we coul...

Created 31 Jan 22:40 by Guest

Voice Service

0