Vocera Customer Ideas

2 Vote

Emergency access to Dialer, no login

Ability to use any shared iPhone in a nursing unit to bypass login and access only the dialer to make calls. ED requested this feature so that patients can call families without having to log into the app to expose PHI.

Created 25 Aug 18:28 by Guest

Vina

1 Planned
2 Vote

Badge Last Used Report - Filtering for "Day Since last used"

Filtering the "Badge Last Used" report for "Days Since Last Used" is important to exclude when badges are unused over the weekend, or for a few days in a row. It also shortens the reports and makes it very clear what badges the end users need to s...

Created 11 Aug 22:40 by Guest

Analytics

0 Planned
2 Vote

Report Scheduler Destination Linked to Voice Server Users and Groups (like it could be in VRS)

In the old VRS, scheduled reports could have a destination set as a user or group from the voice server. This enabled fewer missed reports since the users who needed a copy were always kept up to date in Device Manager groups, based on their user ...

Created 11 Aug 22:08 by Guest

Analytics

0 Planned
2 Vote

Calls received under 'Vocera' ID does not have incoming or outgoing indications for the call

Call history should have incoming or outgoing indicators on the home page to make it more clear for users that receive a lot of calls.

Created 09 Jul 22:39 by Guest

Vina

1 Planned
2 Vote

Reminder for user what role to select this shift

Can we create an initial prompt for adding a role when a person logs in? e.g. "you were charge nurse yesterday, are you still X role today?" or "remind to select a role" . I historical list can be provided of previous roles for easier selection.

Created 09 Apr 22:33 by Guest

Vina

1 Planned
2 Vote

The Call Only Phone Icon has a Grey Dot, which is misleading - Recommend changing this Grey dot to Green to correctly indicate calling the User is "Available"

Currently the Staff Directory Call Only contact, which is associated with a desk phone, has a Phone Icon with a GREY dot. Other Users who are not Call Only have three different colors of dots that indicate their status - Green dot (available), Red...

Created 14 Mar 22:28 by Erin Maruoka

Vina

1 Planned
2 Vote

Currently, if a User who is in DND (red) taps the status icon ONCE, they AUTOMATICALLY change their status to Available (green). Recommend a Long Press and Hold of the status button to change the User's status from DND (red) to Available (Green).

Currently, ONE tap on the status button when user is on DND (red) AUTOMATICALLY changes the status to Available (green). This workflow is assuming that the User is only tapping the red status to change their status to available. This is not necess...

Created 09 Mar 19:24 by Erin Maruoka

Vina

0 Planned
2 Vote

Enhanced VCS Searching

Northwestern has requested the ability to search through VCS contacts without worrying about missing punctuation marks such as apostrophes and hyphens. They have requested "wildcard" search values so "o'brian" or "obrian" would bring up the same s...

Created 31 Jan 21:45 by micah julius

Collaboration Suite

0 Planned
2 Vote

Android VCS App should show number of messages similar to iOS VCS App

The IOS and Android VCS applications should have the same funcitonality including showing the number of unread messages.

Created 31 Jan 21:45 by Guest

Collaboration Suite

1 Planned
1 Vote

Favorites organization

Favorites don't seem to be organized by name or by date added. I think it would best be organized by 0-9, A-Z alphanumerical despite availability status. Beyond that, being able to organize it how you want and moving them up or down the list would...

Created 02 May 21:02 by Guest

Vina

0 Planned