When using the call forwarding feature, many users include a dash or space when entering a forwarding number. This error results in dropped calls. We have provided staff education on the proper use of this feature.
In addition, we would like to submit an enhancement request to allow Vocera to recognize a dash or space when added to an extension.
Thomas Estrada
Hi Tom, could you please share a bit more information. Is the number being set in the user profile and/or Enterprise Manager?
thanks,
Blake
Attaching screen shot provided