Vocera Customer Ideas

10 Vote

Have Vocera Web Console function same as VCS App when contacting patient care team that float to multiple sites when not at vocera home site

As a care provider that works with patients at multiple sites when I float, I need the ability to be called/messaged when people look up a patient's care team in the VCS Web Console without knowing which site is my home site, or what site I'm at c...

Created 31 May 16:01 by Guest

Collaboration Suite

0
7 Vote

VCS Alerts Working with Apple Carplay

Many of our users have complained about being on call and not getting their pages when they are driving with their phone connected to Apple Carplay.

Created 15 Jul 21:33 by Jason Rohm

Collaboration Suite

0
6 Vote

Add DL name in VMP Detailed Report

In VMP Detailed report, include 'Sent To' DL name and/or ID

Created 05 Aug 20:53 by Guest

Collaboration Suite

1
17 Vote

Respond to Alerts/Alarms from the Home Screen

Staff cannot quickly respond to alerts/alarms and would like the ability to quickly swipe from the home screen to Accept, Escalate or Call Back

Created 10 Mar 00:34 by Guest

Collaboration Suite

2
15 Vote

Add "Are you sure?" button to call backs to the room

Staff at one of our facilities have had several instances of the phone waking up in their pocket, the call back button accidentally pressed which leads to patients and family members in the room hearing inappropriate conversations. They are reques...

Created 04 Mar 15:14 by Guest

Collaboration Suite

2
6 Vote

VMP messages from Engage can be sent to escalation DLs

We would like to send VMP messages from Engage to Escalation DLs. This is currently prevented specifically with messages from Engage.

Created 11 Oct 14:01 by Guest

Collaboration Suite

0
1 Vote

Load Balancing built into VSP nodes

Don't depend on customer implemented Load Balancing. Build it into base VSP product.

Created 26 Sep 17:38 by Tom Mattingly

Collaboration Suite

0
1 Vote

Use embedded database for both cluster nodes

By default have an internal database shared by both cluster nodes for VSP like Vocera Voice

Created 26 Sep 17:37 by Tom Mattingly

Collaboration Suite

0
1 Vote

Add a status screen on VSP as on Vocera Voice

There is no status screen like Vocera Voice. Add Cluster status, messages flowing (including source/destination), system status, Any Voice integration status/issues, etc.

Created 26 Sep 17:36 by Tom Mattingly

Collaboration Suite

0
1 Vote

MFA with DUO

MFA security is really really really needed.

Created 25 Sep 22:08 by Tom Mattingly

Collaboration Suite

0