Hi there, I know the title sounds weird but we have all our call bells and alerts set to urgent as management feel that any call from a patient is urgent and its easier for the staff to hear the call out loud instead of navigating a text. However, staff has made suggestions that each call that comes into their badge should take their turn. Often times they are speaking to a patient and another call bell cuts them off. Just passing along the suggestion. :) I think an option to have the calls go one by one or an option to have them cut in would be useful.
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