Vocera Customer Ideas

Adding HUC and NA to Voice Recognition

Terms such as HUC and NA are very common in healthcare.  It would be great to have these terms recognized in Vocera so they translate to actually say "HUCK" rather than "HOOC" or "N A" rather than "Nah".  For systems that utilize smartphone technology and web console technology, it's highly annoying to have to use the following terms and cause confusion to users. 

If you add in the pronounciation of "HUC" into the Group name and put "HUCK" into the Member Name - Singular in edit group, it will work properly and display properly.  However, for users who don't use a smartphone, if they add themselves to the group, the genie will default back to saying the group name, which would be "HOOC" in this case. 

Other common terms that would be beneficial:

NA = Nursing Assistant
HUC = Health Unit Coordinator or "HUCK"
PICC = PICK
PT = Physical Therapy
OT = Occupational Therapy

There are many more, but for us, the big two are NA and HUC. 
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  • Jan 31 2020
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