Vocera Customer Ideas

VCS Call Log - Display Address Book Name as well as number dialed

Robert Cardell, telecom planner at the University of Virginia, has requested us to add the name of a called address book entry to the VCS call log in addition to the number dialed (that is currently displayed). To a customer like UVA, with thousands of address book entries, displaying the name of the address book entry take precedence over displaying the number that is associated with the entry.
Attached is an image where he called an address book entry and the number of the entry showed up in the call log instead of the name of the entry:

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  • Jan 31 2020
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